Recognizing a Leak
Although pipeline leaks are uncommon, it is important to be able to recognize the warning signs using sight, sound and smell. Leaks could be in a liquid or gaseous state.
Note: All of these signs may not be evident at the same time.
IF YOU SUSPECT A LEAK
WHAT TO DO
- Flee the area immediately, upwind from the potential leak.
- When at a safe distance, call 911 first and then the pipeline operator.
- If it is safe to do so, warn others against entering the potential leak
area and/or creating an ignition spark.
WHAT NOT TO DO
- Start or stop an engine of any kind.
- Strike matches or create a flame of any kind.
- Use a telephone or cell phone, unless you are at a safe location
upwind that is away from the location of the leak. - Turn on or off any light switches, garage door openers or other
electrical switches. - Touch, breathe, or make contact with leaking product.
- Drive into a leak or vapor cloud area.
Peoples Gas Response to a Leak
Peoples strives to build partnerships with emergency officials to share resources and provide education for a safe response to a pipeline emergency.
In the unlikely event of a pipeline emergency, Peoples will work with the response community to control the situation as quickly as possible.
Our trained personnel will:
- Arrive at the site of the emergency and stop or reduce product flow to the area.
- Notify and work with the appropriate emergency response officials.
- Repair the facility and restore service as soon as possible.
- Fully investigate the cause of the incident.